First line of command.
Collaborators with high potential for strategic positions.
This program is conceived as a personal journey.
A five-month journey, in which the leader will discover new ways of doing things. Based on experience, we articulate how to create and maintain a great place to work from the leader’s perspective. Everything is described and analyzed through videos, individual and group activities, interactions with colleagues, talks with a tutor and face-to-face sessions; having as main purpose that leaders achieve their best version of themselves. Starting today, you can incorporate the skills and techniques used by some of the best leaders in the world and build the teams that will make up the best places to work. The suggestions, recommendations and exercises that you will find here will not be added to your usual work, rather, they will be your new way of doing things.
Skills to be developed:
- Report on important issues and changes.
- Communicate expectations.
- Be accessible.
- Be competent.
- Cultural fit.
- Coherence and honesty.
- Care for and develop collaborators.
- The importance of recognizing good work.
- Tolerate mistakes and encourage diversity.
- Ask for and take suggestions into account.
- Involve employees in the changes that affect them.
- Foster a feeling of security.
- See the collaborator as a person.
- Compensate fairly.
- No favoritism.
- Equal treatment and non-discrimination.
- Foster pride.
- Encourage team spirit.
Synchronous remote sessions / 3 of 4 hours each:
- Practicing Credibility.
- Practicing Respect.
- Practicing Impartiality.
- Practicing Pride.
- Practicing Team Spirit.
Report on important issues and changes:
Develop the way to communicate, know when and what to communicate, understanding that as a leader you will base your power on the ability to transmit information in a positive, inspiring, timely and useful way for your team.
You will develop the ability to make information useful, clarifying and describing the impact it will have on your team.
You will identify the importance of establishing your expectations to focus the energy of each employee, set their responsibilities and lay the foundations on which they will celebrate their achievements, obtaining a greater commitment, and therefore greater productivity.
You will learn about the importance of being accessible, understanding that listening works both ways. The team will listen to its collaborators and these their leader.
You will learn to find opportunities to chat informally, show closeness, show availability and keep informed about what is happening in the business, getting to know first-hand the people who are making the results happen.
You will be able to articulate and communicate a vision of where the area and the organization are heading, how you see the future, focusing the efforts of your team and being responsible for planning and managing your collaborators; you will have the number and quality of people that the job requires at all times, and you will know how to distribute and conduct them efficiently.
You will identify and select the new members of your work team effectively, based not only on the skills of the candidates but also on the organizational culture and the candidate’s ability to adapt to it, reducing turnover and achieving a team of successful collaborators.
You will trust the talents and creativity of your collaborators to unleash the potential of your work team.
You will acknowledge the importance of identifying the talents and creativity of your employees in order to develop their potential.
Coherence and honesty:
You will recognize the importance and need to live with integrity, keeping your promises no matter how big or small.
You will gain the full trust of your collaborators by matching your words and actions. You will learn to run your business honestly and ethically.
Care for and develop collaborators:
You will recognize the role of your employees not only today, but also in the future.
You will identify the difference between authority and leadership. You will learn how to use your leadership position to ensure that your employees have access to everything they need to perform their daily tasks.
The importance of recognizing good work:
You will put observation into practice and will be able to identify all the opportunities to recognize an extra effort or an outstanding job for your collaborators to develop.
Tolerate mistakes and encourage diversity:
You will encourage an appetite for mistakes. Learning to tolerate them and taking them as part of working life is the common denominator in the culture of the most admired and winning companies of our time.
You will learn to see a mistake as a gift to let your collaborators learn and develop, ensuring that they understand why they made the mistake and that they have the knowledge and skills to reduce the chances of making new similar mistakes.
Ask for and take suggestions into account:
You will have the ability to receive, apply, follow up and/or provide feedback on the suggestions of your collaborators to help maintain the results in your area, the commitment of your teams and promote innovation.
Involve employees in the changes that affect them:
You will develop the ability to create opportunities for your employees to have greater participation in decision-making to foster trust in them and a sense of responsibility.
Foster a feeling of security:
You will learn about the responsibility you have so that your team and your collaborators feel safe. When the work team does not feel protected by its leader, it limits its creative capacity.
See the collaborator as a person:
You will learn what is behind each member of your team, you will support the efforts of your collaborators in strike a balance between their work life and their other priorities. You will learn to explain to the collaborator what you and the organization need, in terms of time and effort, so that they will face any conflict.
You will recognize the importance of their responsibility, by fairly managing the opportunities that may arise for your team. Be impartial and give each one what is due based on their merits, regardless of affinities or sympathies.
You will identify the level of impartiality needed to recognize behaviors, attitudes, knowledge, or skills that allow you to use favoritism as a management tool that works as an incentive for all collaborators.
Equal treatment and non-discrimination:
The leader of the 21st century must be a totally inclusive leader and their responsibility is that no collaborator feels less important than the rest. With this competence, leaders will develop the skills to show themselves as an example of inclusion and respect.
You will learn to detect and avoid any type of discrimination by surrounding yourself with collaborators of different types. Today a leader must be an inclusive and impartial example.
You will learn the importance of your employees’ pride in their work, their team and their organization. You will learn to foster that collaborative spirit, making them the ambassadors of your organization.
Encourage team spirit:
You will learn to promote a team spirit among your work teams, cultivating a collaborative spirit, creating a pleasant work environment, making work days enjoyable and fun.